Drama will destroy your business, your life and you.
Surround yourself with positive energy, positive people,
positive words and you will go far!
When life get's you down ---> RUN from the DRAMA!

Wednesday, June 30, 2010

Tuesday, June 29, 2010

Show Appreciation And Customers Will Flock To You

As human beings we crave to be loved and also love being told we have done a good job. But how can we apply this to our online business and to your customers. Well before I give you a few steps, I just want to tell you a story, which I hope will paint a better picture.

At our Church we have started a program which has got the whole Church involved. The idea is that when we go into a shop we compliment the shop owner or the person serving us, on what a good job they are doing. Now I know at times customer service is not what it should be, but there will also be something that we can say that will bring a smile to the persons face and make them feel special.

Well recently I was sitting in a reception area and was doing some work while waiting for someone to finish a meeting. The reception area and down stairs office was manned by a mixed age range of male and female, and I over heard a girl great an older lady with "Hi you gourgous girl", then again I heard this same girl say the same thing to another girl, and as I worked, I listened and I noticed this was a greeting the girls made to each other no matter the age. When they saw a guy it was a similar greeting.
This was something that they did out of love for each other.

A little while passed and two older guys came off the street for some help. Now these were not smart well dressed men, but from the way they walk, talked, and were dressed they lived rough. They came in and said they had a meeting. They stood around and had a drink of coffee. A little while later, this same girl I mentioned earlier walked through the door. She was guess early 20's bubbly type, she saw these two guys and went up to them and gave them both a big hug and said hey great to see them and how they looked fantastic.

Now outwardly they looked far from fantastic, they looked sad, lonely, but as soon as she had said this, these guys smiled, looked alert - they were made to feel special, by just a few words.

Now how can we pass this on to our customers ?

1) Also be prompt with our emails, and always let them know what is happening with their order.

2) When we send the order out include a small gift as an extra.

3) Always include a thank you note with the order, people will remember this.

Just go that extra mile with your customer, treat them like you would like to be treated.


You think children are curious? Well....they aren't the ONLY ones! Ha!Ha! I have a 6year old Shih Tzu that is just as bad, if not worse! LOL! His name is Bandit, and he is a BIG boy! He is a standard Shih Tzu, and weights 22 pounds. I've had him since he was a year and a half old, and he is Delightful company! Sometimes he sleeps with me at the foot of my bed, and sometimes he sleeps in his bed  beside my bed. (I have put things under my bed and  between my bed and the wall so he can't get under it). Well,...the other morning, when I woke up he was sleeping on my bed at my feet. I got up, but he really wasn't ready to get up yet so he stayed in bed. Sometimes he does this. I came out to the kitchen and made my coffee and was sitting there planning my day, and I hear him woolf! It was just one woolf, and not very loud. Pretty soon, he woolfs again and I think he must be dreaming! Then all of a sudden he starts in barking!! As I go back towards my bedroom, I say to him, "What's the matter?" When I get to my door, I don't see him anywhere! I say to him, "Where are you?" He in turn answers me with a "Woolf" and I know he is UNDER my bed! I pull some things out from the side, and he crawls out wagging his tail and is all excited that I had rescued him! I petted him and made over him and asked "How did you get under there?" Upon investigation, I saw where he had pushed some of the things I had along the wall away just enough he could crawl down and under the bed and get trapped! Needless to say I fixed that! LOL! Now, he has been sleeping in my bed for years, and has never even bothered to investigate that area! Why he did now, I have no idea, but I don't think he will do it again anytime soon! Ha!Ha!

I hope you enjoyed and got a chuckle out of my little story today. Just put a smile on your face and greet the new day! Remember, it takes more muscles to frown than it does to smile ;), and besides, with a smile on your face, people will wonder what you have been up to! Ha!Ha!  Have a WONDERFUL day, and God bless!    :)

Friday, June 25, 2010

Kiva - An Experiment in Empowering People

   I have been involved with Kiva for a couple of years and enjoy watching folks bring positive changes to their lives through hard work and a very small helping hand.
   These folks are not the ones out begging for money or asking the Government to take care of them. They want to take care of themselves, their families and their future.
  A normal loan is about $25.00 and almost all the time those loans are paid back. The amounts paid back now make it possible for me to make two or three loans each month, just from the payments on previous loans.
  Stop by and check the site, there are explanations, statistics and human interest stories galore for your viewing.

Take care and have fun,

What is Kiva?

Kiva's mission is to connect people, through lending, for the sake of alleviating poverty.

Kiva empowers individuals to lend to an entrepreneur across the globe. By combining microfinance with the internet, Kiva is creating a global community of people connected through lending.

Kiva was born of the following beliefs:
* People are by nature generous, and will help others if given the opportunity to do so in a transparent, accountable way.
* The poor are highly motivated and can be very successful when given an opportunity.
* By connecting people we can create relationships beyond financial transactions, and build a global community expressing support and encouragement of one another.

Kiva promotes:
* Dignity: Kiva encourages partnership relationships as opposed to benefactor relationships. Partnership relationships are characterized by mutual dignity and respect.
* Accountability: Loans encourage more accountability than donations where repayment is not expected.
* Transparency: The Kiva website is an open platform where communication can flow freely around the world.

...more Kiva information...

Monday, June 21, 2010

Good Rembrances

How many of you like to play “remember when”? I know I always have. It is nice to remember the old home place that your family came from and the events that took place there. Or to remember the good times that happened to you and your best friend when you were teenagers. We can even play “remember when” with ourselves as the lone participant. In fact most of us do more often than we realize. Right now I am remembering my maternal grandparents and how much I loved them both. My grandfather was born in 1895 and my grandmother was born in 1903. They saw a lot of startling changes in their years on Earth. At family holiday get-togethers, my grandfather would play his harmonica and tell stories from a long time before I was born, and my grandmother’s claims to fame were her love and her talent as a cook. Her huge meals for our large family are historic. In fact, I can say with some authority that she was, and is to this day still, the best cook in the world. I miss them both.

Another memory I have is how I felt when I moved back to my home town in Illinois when I was in my early 20s. I drove cross country from Colorado to Illinois to get home. My most vivid memory of that event is when I crossed into Illinois from Missouri, and I was immediately assailed by the best smell I had smelled in years. It was the smell of rich black loamy dirt. A few years earlier, before I had taken off to see the world, so to speak, I would have never given the smell of the dirt a second thought, but after being in the desert southwest for a few years, I was back in the land of moisture and rich soils.

Another memory I have, and by no means the least, is the sight of my wife the first time I met her. I had never seen her before but I had talked on the phone with her. I didn’t know what to expect. I was very pleasantly surprised. She was beautiful. She had wonderful eyes and she was easy to talk to. It was the best first meeting of my life and I will never forget it. And thankfully that first memory is not the last. She is still the maker of good memories for me in this stage of my life and I am grateful for her.

These are my memories. They mean something to me and to no one else, at least in the personal sense. Are you making good memories? Remember I said earlier that we all play “remember when” with ourselves. The best advice I could give anyone whether young or old is to strive to make good memories to hold on to. Find people to love. All of my best memories are from relationships I have had. Don’t stop making memories and connections to people. Don’t just live on the past. Make new connections and strengthen the ones you already have. Memories are better than gold when they are good memories.The Th

Friday, June 18, 2010

Garden of Life #4

One of the most beautiful elements in my "Garden of Life" is music. I started singing and playing guitar in junior high school then did solo work and sang in choirs right up to the present day. My love of music came from a Mom (singer and dancer) who listened to all the pop musicians current for her time -- Tom Jones, Elvis, Engelbert Humperdinck, etc., and my Dad (played piano by ear) who enjoyed movie music -- "Dr. Zhivago," "Cleopatra," -- and classical works -- Tchaikovsky's "1812 Overture." For me, it was The Carpenters, Neil Diamond and more musicians, bands and movie scores than I could ever list here.

Now days, many of those "old" songs take me back to nostalgic times in my life -- school, college, church, my wedding, and so much more. I've listened and sung to music when I felt joyful. . . and let it heal me like a soothing balm when I've felt sad. It is certainly true when they say "music is a universal language" -- it can be a complex process to write and perform, but one which, when completed and heard, touches the most simple emotions of people all over the world.

Have you listened, danced or sung to your favorite music today?

Until next time. . . remember the roses.

Sunday, June 13, 2010

DareTo Dream

In life from an early age, we all have chooses. Some are easy as do I want to have milk or water to drink, but as we grow older the chooses we make can alter our lives. The people we mix with, the jobs we take, the food we eat. But in all these things we need to have goals and dreams.

Today I want to say to you, please keep hold of your dreams, let no one steal them from you.

@ Make a list of your dreams and goals, and do not limit yourself. Write them down as big and crazy as you like. For if you want your dream bad enough it will come true.

@ Watch who you share it with. Some people will tell you that you will never do that - it may be hard, but you need to cut them out of your dream life. They are your dreams. Find friends who believe in you and push you to that dream.

@ Have fun, and do small action steps each day that will take you closer to your dream. For each step will take you closer to the big picture.

In closing I want to share a true story. Here in the UK we have just had a TV program to choose a Dorethy for a new production of the Wizard of OZ produced by Andrew Lloyd Webber. You had him, three judges and people were able to vote on the phone. The program started with 13 girls and on the last night we were down to three, and over the next hour or so the judges and viewers took it to two girls.

Now all along each girl had talent, were good but the two at the end just had the edge. The judges all said their bit, Andrew lloyd Webber his bit, the lines were opened for the last time. The winning girl was asked to sing that famous song from the show "SomeWhere Over The Rainbow" And when she came to that line "The Dreams You Dare To Dream Will Really Come True" you could see her smile and laugh to herself.

The dreams she alsways had, had of sing on a big stage in a West End Musical, had just come true. So Go............ I dare you to dream big dreams, and as you dream them, they will come true.

Friday, June 11, 2010

A Lesson in Life

Everything happens for a reason. Nothing happens by chance or by means of good or bad luck. Illness, injury, love, lost moments of true greatness and sheer stupidity all occur to test the limits of your soul. Without these small tests, if they be events, illnesses or relationships, life would be like a smoothly paved, straight, flat road to nowhere.

If someone hurts you, betrays you , or breaks you heart, forgive them. For they have helped you learn about trust and the importance of being cautious to who you open your heart to.

If someone loves you, love them back unconditionally, not only because they love you, but because they are teaching you to love and opening your heart and eyes to things you would have never seen or felt without them.

Make every day count. Appreciate every moment and take from it everything that you possibly can, for you may never be able to experience it again.

Talk to people you have never talked to before, and actually listen. Hold your head up because you have every right to. Tell yourself you are a great individual and believe in yourself, for if you don't believe in yourself, no one else will believe in you either.

You can make of your life anything you wish. Create your own life and then go out and live it.

I love to read positive thoughts so if you want some more positive thoughts go to this website http://www.indianchild.com/thoughts_for_life.htm.  Hope you like this post.

Wednesday, June 9, 2010

The song of your life

Nothing Profound's "Aphorism of the Day" Is: "There is music you never hear unless you play it yourself."

This really rang true with me as we just returned from dinner at a place where Karaoke was the main entertainment of the evening.

Some of the singers were really good and a few were pretty terrible. But we couldn't help but give even the worst of the lot a hand for getting up there and giving their all. By the end of our meal, my usually shy husband was singing along softly and I do believe he could have been persuaded to perform after a few beers. The fact that some of the singers were less than stellar was encouraging to him and with his voice being so true and smooth, he knew he could do it if they could.

These people were hearing their own music and enjoying an experience even though they knew they were less than perfect. We could learn a lesson in courage just watching them.

May you live until the song of your life has sounded its last note.

Garden of Life #3

The other evening I was taking a stroll around my neighborhood when I suddenly realized how fortunate I was just to be able to "walk." The human body is such a marvelous creation. As I moved along my route, I became "super" aware of my breath moving in and out of my lungs, my arms swinging rhythmically back and forth, my legs bearing and balancing my weight, and my feet padding softly on the pavement.

As I moved along to my own inner beat, memories of various movies flickered through my mind; final scenes from "Flashdance," "Ice Castles" and "Dirty Dancing" -- how "moving" they were both physically and emotionally. As if to reaffirm my observations, that evening I saw the 1977 movie "The Turning Point," a story of ballet, life and decisions starring Shirley MacClain, Anne Bancroft and Mikhail Baryshnikov. I swear Mikhail never just "danced," he defied gravity and "flew."

Now the majority of us will never, in our wildest dreams, be Baryshnikovs, but when you get right down to it, just "walking" is a miracle and shouldn't be taken for granted. There are folks who are unable to do even that.

So, have you enjoyed a walk today?

Until next time. . . remember the roses.

Tuesday, June 8, 2010

5 stars = 5 happiness!

I get happy when I get 5 star feedback from an eBay customer! Today I heard back from a nice customer who gave me 5 stars all the way. That means she was 5 star happy with my item description, my communication, my shipping time and my shipping and handling charges. I promptly thanked her for leaving feedback because I like to do that for all customers who take the time to leave feedback. Then I started thinking about 5 happiness!
Five Happiness is the name of a traditional Chinese restaurant in San Francisco. I started going there in the eighties, about the same time I took my first trip to China. The food was good and it was a family owned place with great customer service. Well I haven’t been there in years but I still remember the name. I always wondered what it meant. Chinese culture has a complicated philosophy that includes good luck symbols and lucky or unlucky numbers. So I figured the name was based on the family’s good fortune. The number 5 in Chinese culture is important because it is associated with the 5 elements: water, wood, fire, earth, and metal. It seems important to keep these elements balanced. I'm not sure if there is a direct translation for 5 but it is close to (self, me, my) in Cantonese. So 5 happiness could be "my happiness". I know a Chinese saying that I really like: “Good things come in pairs.” This is what Chinese people call Double Happiness. It’s good for weddings, anniversaries, and twins. It’s also good for days when you get two eBay customers that leave 5 star feedback!

Sunday, June 6, 2010

Stress BE GONE

June is here and I can remember how crazy things can get this time of year with schools getting out, graduations, party plans, end of the sports season events from school and the list goes on and on and on and on!

STOP, take a breather and relax!
Don't allow stress into your life today!
Take one day at a time and concentrate on today!
The day is here and your thoughts are running wild thinking of all the things you need to do or places you need to go, someone you need to call, emails you need to answer and OMG, stop it!

Everything happens for a reason and it's not a mistake you are reading this blog post RIGHT NOW! Take a cleansing breath, in and out slowly! Cleans yourself from stress and feel the positive energy flow through your body!

ahhhh that's better!

See, I had to share all this because I was having a stressful moment creep into my morning and POOF, over and gone thanks to this blog!

Thursday, June 3, 2010

I have a bad memory

Nothing Profound blog today says:
Thursday, June 3, 2010
I have a bad memory. Every day seems new to me.
Posted by nothing profound

If I remember correctly I have made this observation too from time to time. A lousy memory can be a real blessing at times. It makes me a world class audience. I laugh over and over at the same old jokes even if I remember it half-way through, just because the person telling it is having fun. I can enjoy the same great movies time after time. "City of Angels" is one of those. I enjoy the love story so much that I forget there will be a tragic death at the end. I forget that people owe me money (when it is a small sum) and I forget personal slights for the most part.

That forgetfulness may be one reason why I am almost always in a good mood. I'm sure not going to take a memory course any time soon!

Celebrate Life Everyday

This week we’re celebrating my Dad’s 80th birthday.  He has to be the ‘youngest 80-year-old’ I know.  The key obviously is staying active in both body and mind, and he does both.  I wrote this poem for my Dad and want to share it with you.  Maybe it will brighten your day and remind you just how special your Dad is.


The calendar says you’re 80,
But to me it just seems wrong.
I’ll always be in awe of the
Way you stay so strong.
Even though we live so far apart,
You’re always present in my heart.
Through every trial and tribulation,
Through happy times and sad,
You’re always my foundation,
I hope you know this, Dad.
A sturdy hand to hold,
A shoulder on which to cry
I’ll never be too old.
What we have is special,
No one can take it away.
The lessons that you taught me,
I remember every day.
Though it’s seldom said out loud,
It seems the perfect time to say
You make me feel so very proud
And I love you every day.
Happy Birthday Dad

by Kathy Keefe
Express your feelings of love and gratitude today and everyday.  Feelings kept inside are fairly useless, but when they are said aloud can make a lifetime of difference in someone’s life.  Always remember your roots, those paths you traveled, they are the reason you are where you are today.  “If it wasn’t for them, you wouldn’t be you”.  Celebrate Life, everyday! 

Good Deeds That Bite You Back

What is a good deed?

Good deeds that bite you back where it hurts, weren't a good deeds at all...

It will turn into a good deeds when you do it again, even knowing that you will have the risk of getting a very hard bite where it hurts!

Generosity is the art of giving, giving, and giving more, without fear, without expectations, without understanding or comprehension. Generosity is just a delightful way to get fulfillment of the heart and soul!...

Learn from our old deed giving master!

A great way to know how to become a deed giver is by following the best master on the subject, Jesus.

Learn from Jesus, because that was the way he spread goodness to everyone who was in need, even after knowing that the same people he was trying to help will eventually torture him and killing him.... And even in the last moment of his live, he was still praying for them!...

One think you can do today to spread love and achieve generosity success, is to simply pray for those that hurt you before and make peace in your heart, and let inspiration touch your soul... Let me know how you feel after.

Luis Galarza
Marketing is my business, Positivity is my motto!


Wednesday, June 2, 2010

back porch

back porch

Hi all, hope life finds you well taken care of.  I am happy to be here.  It’s a new month and I was looking for something  positive to share.  I came across this picture of my porch before we  remodeled it  and a poem that I wrote about it.  They went together well so I shared them with a few friends and got a positive response.   I decided to share them here, I hope you are encouraged as well.  This is my retreat and a favorite spot for many a friend and family member as well.  More than once a struggling soul dear to our hearts has come and stayed with us and refreshed themselves in this haven.  It is always a joy to share this place of   escape, everyone loves it and I hope you will too.  There is nothing more positive and refreshing than to get away from the grind of life for a moment and breathe.  In these moments we can “center down” and get in touch with our source of being.  We can only live well when we live from our center, and you only find your center in quietness and rest.  In every endeavor I try starting at the center and then work my way outward to completion.  Peace, silence, and solitude of heart and mind also makes for a more enriched journey along the pathway of life.   It is in the solitude that I find what I need to face the harshness and frustration that comes with living in this modern world.  Here I not only find what I need, but I find an abundance and it gives me something positive to share with others. I  have always believed that “if you cannot leave others better than you found them, then you should leave them alone.”   Thank you for reading, I hope you are blessed with a moment of solitude and peace and enriched from it. 


sittin on my back porch

not doin much at all

writin down a few lines

watin for u to call

strummin on my guitar

I ain't got far to go

and thats ok with me cause

I'm feelin pretty slow,

out here in this haven

I'm just lying low and

I'm glad it ain't far to nowhere

cause nowhere's where

I've got to go, so

I'm sittin on my back porch.......

ain't doin nothin at all.....

just me and my dogs

on the back porch

waitin on a call